Careers

Hiring tomorrow's leaders today

People serving people

We are a dedicated team that works like a well-oiled machine! We are looking for leaders with the ability to effectively communicate and collaborate with teammates and customers.

Ownership mindset

We are seeking individuals who can identify issues and take initiative to improve outcomes.

Benefits

We offer competitive benefits and opportunities for advancement.

 

  • 401K Safe Harbor Match
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Relocation assistance negotiable
  • Vision insurance

Catalyst Powertrain is recruiting for a Truck Service Manager for its Auburn  location. Catalyst Powertrain is a leading heavy-duty commercial vehicle repair and maintenance organization specializing in on-highway and off-highway vehicles and machinery. We leverage high-profile industry manufacturer agreements, use advanced technical implementation and repair methods, and we have a knowledgable, dedicated team of technicians. Catalyst Powertrain drives bottom-line value and deeper service opportunities for companies locally and around the world.

We specialize in transmissions and are an authorized Allison Transmissions dealer and service center. We are also an authorized dealer and service center for Yanmar, Kubota, Scania, Carlisle Brake & Friction,  Transfluid Industrial & Marine, and other high profile manufacturers.

The successful candidate will be responsible for coordinating and monitoring the maintenance and repair of on-highway trucks, off-highway machinery, and commercial fleet vehicles. This position is responsible for planning and scheduling repair work for the work group to ensure that all work is done in a safe and timely manner, while reducing lost productivity. This position ensures compliance with all standards, policies, and federal and state regulations for safe, environmentally-sound maintenance activities, while leading employee development and customer satisfaction. This position reports to the General Manager. Catalyst Powertrain is a family-focused privately held company that rewards growth mindset and high performance.

Essential Duties:

  • Establishes and enforces quality and safety standards and regulations for preventive maintenance and repairs.
  • Ensures leadership of service department through integrity, communication, teamwork, customer responsiveness, and profitable decision making.
  • Hires and manages services department personnel through recruitment, training, coaching, and performance feedback. Ensures adherence to company standards while maintaining a high level of productivity and morale.
  • Manages daily operations of the maintenance shop.
  • Schedules, trains, and coordinate work of mechanics and technicians.
  • Ensures project and departmental milestones are met.
  • The ability to adhere to an approved budget and track staff performance and profitability of shop work.
  • Ensure internal and external customer satisfaction. Develop and maintain effective service department work flow including accuracy of service counter tickets, high personnel productivity, and other standard processes.
  • Insure proper parts stocking levels to maximize customer satisfaction and optimize the use of company resources for the services department. Work with other branches within the Catalyst Powertrain network to manage company resources when ordering parts for the service department.
  • Execute defined objectives to meet annual service department goals and budget, while maintaining alignment with the Company’s customer service objectives, mission, and vision.
  • Submit all parts warranty and return claims within the required time frame to receive proper credit and maximize the use of all order discount programs.
  • Maintain all department tools, equipment and vehicles in safe working order.
  • Repair and maintain transmissions, engines, and heavy-duty machines.
  • Perform routine shop inspections and report equipment breakdowns to generate work orders and prepare work orders.
  • Ensure inventory of replacement parts, tools, and equipment for service shop is maintained effectively in cooperation with the Parts Department.

Compensation and Benefits:

Includes competitive salary (DOE), $60 – $125k, plus growth bonus, 401(k) match, medical, dental, and life insurance. Employees receive paid time off including vacation, sick days and holidays.

Qualifications – the ideal candidate will possess the following:

  • Ability to effectively communicate with a positive outlook and attitude is a must.
  • Ability to work well with others and lead by example and mentorship; must have ownership mindset.
  • Identify and increase supply chain opportunities in collaboration with company leadership.
  • Is safety-minded and has a history of working safely.
  • 3 years experience heavy-duty equipment and diesel engine and transmission diagnosis and repairs.
  • At least 2 to 5 years’ experience as a diesel and/or heavy-duty mechanic working on commercial trucks or manufacturing equipment or both.
  • 1 year of supervisory experience in a lead technician role, supervisor, or other management role requiring a thorough knowledge of safe working practices, DOT, OSHA and other federal and state regulations.
  • Current knowledge of DOT rules and regulations.
  • Must be able to work overtime, and on-call when necessary.
  • Able to walk, stoop, kneel, crouch, crawl and climb to heights of at least 30 feet frequently.
  • Able to speak clearly and listen attentively and have a positive mindset.
  • Must be able to lift/move at least 50 lbs.
  • Ability to use standard desktop applications such as Microsoft Office, online parts look-up and ordering software, dealership management software and other internet-based programs.
  • Possess a valid driver’s license and CDL and a clean driving record.
  • High School Diploma or GED equivalent.
  • Automotive Service Excellence (ASE) Certification, a plus.
  • Following items are preferred: T3 Drive.T4 Brake.T5 Suspension and Steering.T6 Electrical/Electronic. ASE T2 Diesel Engine. ASE T Master Certified.
  • Strong references from former employers and colleagues.

Catalyst Powertrain is recruiting for a Inside Sales Representative for its Auburn location. Catalyst Powertrain is a leading heavy-duty commercial vehicle repair and maintenance organization specializing in on-highway and off-highway vehicles and machinery. We leverage high-profile industry manufacturer agreements, use advanced technical implementation and repair methods, and we have a knowledgable, dedicated team of technicians. Catalyst Powertrain drives bottom-line value and deeper service opportunities for companies locally and around the world.

We specialize in transmissions and are an authorized Allison Transmissions dealer and service center. We are also an authorized dealer and service center for Yanmar, Kubota, Scania, Carlisle Brake & Friction,  Transfluid Industrial & Marine, and other high profile manufacturers.

The successful candidate will assist customers through counter sales, phone calls, emails, and at industry trades hows for Catalyst Powertrain. This position is responsible for customer service and business development and requires a special ability to find out what customers need through active listening skills. This position reports to the General Manager. Catalyst Powertrain is a family-focused privately held company that rewards growth mindset and high performance.

Essential Duties:

  • Help customers identify and purchase parts or services appropriate for their needs.
  • Forecasts sales and uncover sales opportunities with existing customers and nurtures new customer opportunities.
  • Recommend win-win long term deals for maintenance, replacement, and repair of fleets and heavy-duty commercial trucks and equipment.
  • Develop outreach plan for new opportunities and a referral plan for existing customers.
  • Identify and increase supply chain opportunities in collaboration with company leadership.
  • Works closely with all departments to ensure high customer satisfaction and on-time project completions.
  • Perform research for new channel partner, sales, and industry sales, and develop inbound and outbound sales programs. Willingness to explore current industry applications and dive deeply to understand customer needs and pain points.
  • Assist customers in selecting required parts and recommend associated products and services.
  • Receive and process customer orders via the counter, phone, email, and website inquiries.
  • Informs customers of unit prices, shipping date, anticipated delays, and any additional information needed by customers.
  • Assist with any customer service questions that may arise.
  • Develops new leads by use of all available resources, including referrals, website, trade show contacts, and CRM contact and data mining tools.
  • Maintains a current knowledge of new product and market developments.
  • Documents all account activity in CRM and other business tools.
  • Ensures internal and external customer satisfaction. Develop and maintain effective sales department KPIs and work flow including accuracy of orders and other standard processes.
  • Works with Parts and Truck Service departments to ensure POs are issued for all orders/purchases at time of order; assures correct PO is recorded on all invoices.
  • Works with other branches within the Catalyst Powertrain network to assist company resources when ordering parts and services for all location operations.
  • Execute defined objectives to meet annual sales department goals and budget, while maintaining alignment with the Company’s customer service objectives, mission, and vision.
  • Approximately 20% regional travel to build relationships, develop new business opportunities, and gain positive exposure on behalf of Catalyst Powertrain.

Compensation and Benefits:

Includes competitive salary (DOE), $45k – $80k, plus growth bonus, 401(k) match, medical, dental, and life insurance. Employees receive paid time off including vacation, sick days and holidays.

Qualifications – the ideal candidate will possess the following:

  • Ability to effectively communicate with a positive outlook and attitude is a must.
  • Ability to work well with others and lead by example and mentorship; must have ownership mindset.
  • History of working from first understanding the customer need (active listening a must), then honestly assessing a fit between the customer need and product or service offerings.
  • Able to speak clearly, listen attentively, and have a positive mindset.
  • 3 years experience working in in the heavy-duty equipment and vehicle industry or related industry. Account management experience a plus.
  • Is safety-minded and has a history of working safely.
  • Demonstrated history working well with other company departments to achieve outstanding customer satisfaction.
  • Ability to use standard desktop applications such as Microsoft Office, online parts look-up and ordering software, dealership management software and other internet-based programs.
  • Possess a valid driver’s license and a clean driving record.
  • High School Diploma or GED equivalent.
  • Knowledge of heavy-duty equipment and vehicle industries.
  • Strong references from former employers and colleagues.

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